Privacy Policy
This Privacy Policy outlines the ways in which Casoo Casino, accessible via casoo-gb.uk, collects, uses, discloses, and secures the information of its users. As a committed and responsible entity in the iGaming industry, Casoo Casino values your privacy, and this policy is designed to help you understand what data we gather and how it is used.
About Our Privacy Policy
Casoo Casino is dedicated to maintaining the privacy of its users. This Privacy Policy applies to information collected through our website and other online services we offer. By accessing or using our services, you agree to the terms outlined in this policy.
What Information We Collect
Registration Data
When you create an account with Casoo Casino, we collect personal information such as your name, email address, physical address, date of birth, and more. This information is crucial in maintaining the integrity of our platform and providing you with a personalised gaming experience.
Transactions
Transaction data, including deposit and withdrawal details, are collected to facilitate smooth payment processing and ensure compliance with regulatory requirements.
Cookies
We use cookies to enhance your browsing experience, tailor content, and improve our services. Cookies help us understand user behaviour and preferences.
KYC Documents
As part of our Know Your Customer (KYC) procedures, we may request identification documents to verify your identity. This ensures the security of your account and compliance with legal obligations.
What We Don't Collect
Casoo Casino does not collect sensitive information such as race, religion, or health status. We limit our data collection to what is necessary for providing our services and fulfilling legal obligations.
How We Use Information
The information we collect is used to improve the quality of our services, personalise user experience, process transactions, and ensure compliance with legal requirements. We may also use the information for customer support and analytical purposes.
Marketing Communications
With your consent, Casoo Casino may send you marketing communications about promotions or new features. You can opt-out at any time by following the unsubscribe link in the emails or by contacting us directly.
How We Collect Information
- Through online forms during the registration process.
- Automatically via cookies and other tracking technologies.
- Through customer interactions and service communications.
How We Share Information
We may share your information with trusted partners, including payment processors, to provide services and comply with legal obligations. Information may also be disclosed to prevent fraud or in response to legal requests.
Data Storage & Security
Casoo Casino employs advanced security measures, including SSL encryption and regular security audits, to protect your information from unauthorised access. Data is stored securely and is accessible only to a limited number of authorised personnel.
Your Rights
Under the General Data Protection Regulation (GDPR), you have the right to access, correct, erase, and request the portability of your personal data. You may also restrict or object to the processing of your data by contacting us at [email protected].
Cookies
Cookies are small data files placed on your device to help improve your online experience. Casoo Casino uses cookies to track user activity and preferences. You can manage your cookie preferences through your browser settings.
Third Party Sites
Our website may contain links to third-party sites. Casoo Casino is not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.
Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact Casoo Casino at [email protected]. We are committed to addressing your inquiries promptly and transparently.